Returns & Exchanges
At DaVinci Baby, we want you to love every piece your little one wears; however, if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items with original tags.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack the items in their original packaging, ensuring all tags are attached and the garments are in their original, unwashed condition.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our team inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.